We currently deliver within the Kingdom of Saudi Arabia only. We do not ship internationally at this time.
| Region | Estimated Delivery |
|---|---|
| Riyadh | 1–3 business days |
| Jeddah / Makkah / Madinah | 2–4 business days |
| Eastern Province (Dammam, Khobar, Dhahran) | 2–4 business days |
| Other KSA cities | 3–7 business days |
Timeframes are from the date your order is dispatched, not the order date. You will receive an email when your order is shipped.
Shipping fees (if applicable) are calculated at checkout based on your delivery location and order total. Any applicable fees are shown clearly before payment is taken.
Every Aura Stone piece is carefully wrapped and packed in premium protective packaging to ensure it arrives in perfect condition. Stone pieces are individually cushioned to prevent damage in transit.
Once your order is dispatched you will receive an email with your order status. Visit our Order Tracking page and enter your order number at any time to see the latest status.
If your order arrives damaged, please photograph the item and packaging immediately and contact us within 48 hours. We will arrange a replacement or refund at no cost. See our Refund Policy for full details.
Please ensure your delivery address is accurate at checkout. Aura Stone is not responsible for non-delivery due to an incorrect address provided by the customer. Re-delivery fees may apply.
Shipping questions: hello@aurastone.com · WhatsApp: +966 50 000 0000